Warby Parker Review

I bought my Warby Parker Harpers back in August, but it seems like the company is getting quite a bit of notice lately so I thought I'd do a review.

I was shopping for a pair of glasses, and saw someone mention Warby Parker on a forum. The price was right, that's for sure. My last pair of glasses, which I ended up losing, cost me around $500 dollars. I don't have health insurance, and have very bad eyes. So, glasses for $95 (plus $30 because I need high index lenses)? Yes, please!

My only problem with my order is the "optional" pupillary distance wasn't optional.The same day I placed my order, August 18, I received an e-mail explaining that they'd like this information before they processed my order, and that any optometrist would do it for free.

So I started calling around. I couldn't find an optometrist who would be willing to take this measurement for free. They'd do it if I made an appointment for an annual checkup, or if I were going to be buying glasses from them. I tried Target (which is where I get my exams), Lenscrafters, Walmart, Sam's Club, and a handful of local places.

I called Warby Parker and informed them of this issue. I got a snarky guy with an attitude problem, asking me if I was sure I was asking for the right thing and saying Lenscrafters does it all the time. Well, not the 3 Lenscrafters I called. So... Peter ended up measuring the distance with a tape measure and I gave them that measurement. I should say customer service is a huge deal for me, and the only encounter I had with their CS left a bad impression.

My glasses arrived on August 31. Not bad turnaround time, especially with the delay. They're light on my face and still look brand new even though I wear them all the freakin' time. No scratches or signs or wear on the lenses either. I plan to buy a second pair sometime soon (I'm thinking either Zagg or Miles), and I recommend them to anyone I know who's looking for a pair of glasses. Just make sure to get your pupillary distance measured!

August 31.

December 4.

Also worth noting is that for ever pair of glasses Warby Parker sells they donate a pair of glasses to someone in need. Read more about that here. And here is the link for the Warby Parker homepage.